Shipping Information & Policy

All orders are shipped from Brampton, Ontario, Canada with Canada Post. 

Domestic and International orders require 1-4 business days for processing before its transit to your destination. Your actual postage will be calculated in the shopping cart based on the weight of the package and the destination. For an additional charge, we can expedite delivery to most destinations in 1-3 business days. Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays in Ontario, Canada. Most products will require expedited shipping during the summer due to the nature of the product i.e. body butters. Any concerns, please contact us. 


Duties, Taxes, and Customs

International shipping quotes do not include any duties, taxes or other charges that may be applied by your country’s government. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country. Unfortunately, we cannot calculate these charges prior to your order being placed, each country has different rules and regulations regarding international packages. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.


Order Cancellation & Changes Refund-Return-Exchange Policy

Due to the nature of the products, unless items arrive damaged or defective, there is no return or exchange. Cancellations and shipping information changes are accepted within 24 hours, or before your order has been shipped. Your fulfillment is crucial; if you’re not completely satisfied with your purchase, or have a question about your order, send us a message and quote your order number.